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Both Version 6.0 and Version 7.0 will prepare you for the current CIA exam. If you own Version 6.0, it is still a valid study tool; however if you would like to upgrade to the newest program, visit https://www.learncia.com/upgrade.
To order Version 7.0, click here.
You can schedule your CIA exam on PearsonVUE's website at https://home.pearsonvue.com/Clients/IIA.aspx. If you are having issues with this process, please contact The IIA's Customer Relations team at https://na.theiia.org/about-us/Pages/Contact-Us.aspx.
You can find complete details on The IIA's Steps to Certification page at https://na.theiia.org/certification/new/Pages/Steps-to-Certification.aspx. If you don't find the answer you're looking for, please contact The IIA's Customer Relations team at https://na.theiia.org/about-us/Pages/Contact-Us.aspx.
Customers who purchased The IIA’s CIA Learning System Version 6.0 (English) will have the opportunity to upgrade to the new Version 7.0. Please note: Challenge exams are not eligible for upgrades.
Complete our upgrade request form now.
If your online access period has expired, but you still have one or more CIA exam part to complete, you may request an extension for up to 6 months.
Complete our extension form now.
Thank you for taking this opportunity to help us improve The IIA's CIA Learning System. If you have an idea for how we can enhance the Learning System or if you would like to report a possible error, please share your feedback here. If your feedback pertains to Learning System content, please include:
Your feedback will be considered for the next product update. This is not a forum for content guidance or help.
You will not receive a response to your submitted comment unless the subject matter expert team feels they need additional information.
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Great question! Three printed books are available as part of the full, 3-part CIA Learning System. One printed book is associated with each individual part. Adding printed books to your program is optional. The content in the books is available as part of your online study tools.
Great question! Thousands of online test questions are available. New questions were added with the release of Version 7.0 and our question bank is constantly evolving. All questions were written specifically for CIA exam preparation as opposed to other review programs that may contain CPA and CMA review questions.
If you ordered the Online Only program but would like to add printed books, select your program below:
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Sorry to hear that, but we're here to help!Your invitation email may have been caught in your spam or junk folder. Look for an email from The IIA's CIA Distribution Center or [email protected]. If your order was submitted by another individual on your behalf, please as that individual to check their spam or junk folder.
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Sorry to hear that, but we're here to help! Please check your spam/junk email folders. The email would have come from The IIA CIA Distribution Center and the subject line would read, "Your IIA’s CIA Learning System Password Reset".
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Thank you again for purchasing The IIA's CIA Learning System!If you chose to add printed books to your order, you should have received an email with your tracking number within 1-2 business days of placing your order. If you placed your order on a weekend, please allow additional time.
If it is past the estimated timeframe listed and you have not been notified of a delay by the carrier, select "Next" to provide us with more details.
Thank you again for purchasing The IIA's CIA Learning System!If you reside in the U.S., your printed books should arrive within 3-4 business days after you place your order. International orders should arrive within 5-10 business days. If you haven't received an email within this time period, be sure to check your spam/junk email folders.
If it is past the estimated timeframe listed and you have not been notified of a delay by the carrier, select "Next" to provide us with more details and indicate you need additional help.
Sorry to hear that, but we're here to help!You should have received a tracking notification with your tracking number, your shipping address and a link to track your package. Please check your spam/junk email folder if you did not receive your tracking email. If you reside in the U.S., your printed books should arrive within 3-4 business days after you place your order. International orders should arrive within 5-10 business days.
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The two most common issues we see with discount codes are:
If your code has not expired, follow these instructions to ensure it's entered correctly:
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Please note: If you are using Internet Explorer, please switch to an alternate browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.). If you're contacting us between the hours of 8:00 AM – 5:00 PM Central Time, Monday – Friday, we'd be happy to take your order by phone. Please call us now at 1-877-442-2425 (USA/Canada) or +1-651-905-2670 (Worldwide).
If it is currently outside of these business hours, we'll need to collect more information from you to assist you with the issue. Click "Next" to continue.
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If you qualify for a U.S. tax exemption, we need to collect your contact information and will ask you to upload two forms:
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We apologize for the delay. The IIA's Certification Department is currently processing a high volume of applications. Please open a case via the Candidate Certification Management System (CCMS) by following these steps:
The IIA's Certification Department will work to resolve the issue as quickly as possible and will contact you with additional questions and/or information.
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To start, we've compiled a number of Frequently Asked Questions about the study tools and pricing information.
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There is only a limited time frame in which we can change your shipping address after you place your order, so if you are contacting us between the hours of 8:00 AM – 5:00 PM Central Time, Monday – Friday, please call us now at 1-877-442-2425 (USA/Canada) or +1-651-905-2670 (Worldwide). If it is currently outside of these business hours, please complete the form below.
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Is your question urgent? Contact us by phone Monday-Friday, 8:00 AM – 5:00 PM Central Time +1-877-442-2425 (USA/Canada) or +1-651-905-2670 (Worldwide)
Mailing address The IIA’s CIA Learning System Distribution Center 2975 Lone Oak Drive, Suite 180 Eagan, MN, 55121-1553 USA
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