If your online access period has expired, but you still have one or more CIA exam part to complete, you may request an extension for up to 6 months by completing the form below.
Online Access Extensions
Extend Your Online Access for Up to 6 Months
Version 6 Users
Please note: Version 6 has been retired and can no longer be extended. If you would like to continue your CIA studies, you can upgrade to Version 7 at www.LearnCIA.com/upgrade. You may also choose to purchase a Version 7 individual part or full kit at https://store.partnerrc.com/iia.
Version 7 Users
To extend your Version 7 online access, you must meet the following requirements:
- You are currently registered for a CIA exam part or CIA Challenge Exam.
- Your CIA Learning System Version 7 online access has or will expire prior to your CIA exam date.
- You have a copy of your “ACTION NEEDED: Schedule Your Exam” confirmation email, including your name and the date you registered for the exam or your eligibility window expiration date.
- Complete the form below to request an extension.
- After approval of your request, submit your extension fee ($200 for full kit purchasers; $100 for individual part purchasers).
Need Assistance? Visit our online Customer Support Center, available 24/7. If you need one-on-one support, call The IIA’s CIA Learning System Customer Care team at +1-877-442-2425 (North America) or +1-651-905-2670 (worldwide) during our business hours of 8:00 a.m. – 5:00 p.m. (Central time zone), Monday – Friday.
Required Information
Please complete the form below.