Online Access Extensions

Extend Your Online Access for Up to 6 Months

If your online access period has expired, but you still have one or more CIA exam part to complete, you may request an extension for up to 6 months by completing the form below. Please note: Online access for CIA Challenge Exam Parts will be available until 28 Feb 2025.

Version 6 Users

Please note:  Version 6 has been retired and can no longer be extended.  If you would like to continue your CIA studies, you can upgrade to Version 7 at You may also choose to purchase a Version 7 individual part or full kit at

Version 7 Users

To extend your Version 7 online access, you must meet the following requirements:

  1. You are currently registered for a CIA exam part or CIA Challenge Exam.
  2. Your CIA Learning System Version 7 online access has or will expire prior to your CIA exam date.
  3. You have a copy of your “ACTION NEEDED: Schedule Your Exam” confirmation email, including your name and the date you registered for the exam or your eligibility window expiration date.
  4. Complete the form below to request an extension.
  5. After approval of your request, submit your extension fee ($200 for full kit purchasers; $100 for individual part purchasers).

Need Assistance? Visit our online Customer Support Center, available 24/7. If you need one-on-one support, call The IIA’s CIA Learning System Customer Care team at +1-877-442-2425 (North America) or +1-651-905-2670 (worldwide) during our business hours of 8:00 a.m. – 5:00 p.m. (Central time zone), Monday – Friday.

Required Information

Please complete the form below.
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    Accepted file types: jpg, gif, png, pdf, doc, docx, Max. file size: 10 MB.
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  • Online Extension for Self-Study Materials

    Please note: If you purchased a full, 3-part kit of The IIA’s CIA Learning System, the "Full Kit Extension" price applies. Part extensions only apply if you purchased parts individually.

  • Price: $200.00
  • Price: $100.00

  • Please note: Online access for CIA Challenge Exam Parts will be available until 28 Feb 2025.

  • $0.00
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